Please enter your email address. Your new
password will be emailed to the email
address in your account profile.

The play2win team is working hard to detect any kind of fraud or illegal activity that might be carried out on the site. We have taken different prevention measures to secure all online operations, as well. We will never tolerate any type of unlawful activity. If any fraud should be detected, the account will be immediately suspended, winning will be forfeited and criminal and/or civil action will be taken against the fraudulent player.

As regards the prevention measures, we carry out a series of procedures when activating a new account and handling a new transaction. Therefore, as a player, you may be asked to provide some of the following data or information:

A current photo ID
(a photocopy will be requested)
A photocopy of the front and back part of the credit card used when depositing in the site
A photocopy of the statement of your credit card, where your address, credit card number and name are shown
An authorization for the use of the credit card signed by the player

These prevention methods were devised to secure all electronic financial transactions, like deposits and withdrawals carried out in through the play2win system. We hope you understand any inconvenience that may be caused by these procedures.